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Strategic Leadership & Supervision
Certificate Program

Strategic Leadership & Supervision is a new, upgraded, 8-day development experience, designed to help future-ready leaders command confidence, read the horizon and guide your team with purpose.

Previously Supervisory Skills, this certificate program has been developed as a completely new course with modern, strategic leadership tools, bringing you a whole new experience beyond Supervisory Skills.

Date & Time

Dates vary; one day per course, scheduled over a period of 6-7 months

All classes run from 9 a.m. to 4 p.m.; breaks are included*

Location

MBA Erie Office
2171 West 38th Street, Erie, PA 16508

Pricing (Per Course)

$250 for members/$370 for non-members

Skill Level

Intermediate, Advanced

Prerequisites

None required

Materials Required

None

*Lunch break from noon to 1pm, lunch is not provided

Who should take these courses?

Strategic Leadership & Supervision is built for those already in leadership roles and looking to up their approarch, as well as graduates of our Leadership Launchpad program who are ready for the next challenge.

This certificate program will help attendees guide their teams with clarity, confidence and consistency.

The Strategic Structure

Strategic Leadership & Supervision Includes:

This leadership training course focuses on shifting supervisors from task-focused management to strategic, proactive leadership. The class covers the supervisor’s real role, understanding organizational systems, translating goals into daily execution, building business acumen, and connecting foundational supervisory skills to forward-looking leadership.

This leadership training course explores how supervisors intentionally shape team culture and norms. The class includes culture vs. climate, inclusion as a leadership behavior, modeling team values, increasing self-awareness, managing bias, building effective teams, motivating employees, and essential time-management skills.

This leadership training course builds the ability to drive performance through clarity, commitment, and communication. The class covers setting shared standards, motivating mid-level performers, using feedback loops, active listening, communicating across levels, and applying constructive accountability to strengthen results.

This leadership training course develops supervisors as talent builders who create depth on their teams. The class focuses on identifying potential, structuring career conversations, coaching for readiness, effective delegation, handling tough conversations, conducting performance appraisals, applying positive discipline, and addressing toxic behaviors.

This leadership training course strengthens skills for leading across teams and functions. The class includes managing interdependencies, forming alliances, supporting shared wins, facilitating group decisions, navigating cross-team conflict, leveraging diversity, managing stress, and presenting goals clearly and effectively.

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This leadership training course equips supervisors to guide teams through change, both operational and adaptive. The class covers diagnosing team readiness, leading through ambiguity, building resilience, implementing change effectively, and applying workforce planning to support future needs.

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This leadership training course enhances leadership communication for influence, alignment, and clarity. The class focuses on crafting actionable messages, communicating across all levels, setting expectations, delivering difficult feedback, running effective meetings, storytelling, managing emotions and relationships, and leadership at a distance and cross-generational teams.

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The program concludes with reflection, application, and future-focused planning. This leadership training course includes ethical decision-making, innovation, continuous improvement, building strategic relationships, technology-enabled leadership, creating a 90-day plan, and developing personal leadership goals and persuasive influence strategies.

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Ready for Takeoff? Start with Your FREE Leadership Assessment.

Course Instructors

Lisa DeFilippo

Lisa is the senior professional development trainer at the Manufacturer & Business Association, where she is involved in creating and presenting professional development educational programs for a wide range of employers. She has a bachelor’s degree from Indiana University of Pennsylvania and has been training for more than 25 years on numerous business and leadership topics, both nationally and throughout the region.

Tracy Daggett

Tracy, PHR, is the director of Training and Development at the Manufacturer & Business Association. He has 16 years of experience in the retail industry and has extensive experience in the establishment of programs to increase sales, improve productivity, reduce costs, and improve customer relations.

Additional
Training Courses

Check out our full course catalog to learn more about all the training we offer to help your business succeed.

Customized
Onsite Training

We can bring any one of our courses to you–in person or online–or design a new course to meet your organization’s professional development needs.

Join the MBA

Membership allows you to access training at exclusive prices and make the most of your new knowledge by implementing it alongside our other offerings.

Questions?

If you have questions about MBA training or can’t find the course you’re looking for, get in touch with us by filling out the form.
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