Supervision and Leadership

Supervisory Skills

Learn the critical skills necessary to meet the ever-increasing challenges of being an effective supervisor in today’s workplace. This five-part series will teach new and experienced supervisors the skills needed to properly motivate and direct their teams to meet company goals, objectives and law compliance. Emphasis is on mastering management techniques essential to the success of both the supervisor and the company. Each course consists of two full days of training. Courses Offered: I, II, III, IV and V.

Leadership for Team Leaders

To be successful in a role, new leaders have to know what their responsibilities are both to the organization and to the people they lead. Our five-part series addresses the challenges of this position in a highly interactive, relaxed atmosphere. Courses Offered: I, II, III, IV and V.

Supervisory Safety Series

A critical component in maintaining a safe and compliant workplace is making sure that supervisors understand how they fit into the program, what the regulations call for and mean, what to watch for, and how to effectively train and communicate safety measures that are put in place. This series will help businesses reach new heights in safety results and culture improvements. Courses Offered: I, II and III.

Women in Leadership

Research shows that many women self-select out of leadership positions because they don’t feel they have the qualifications or skills to succeed. This course is specifically designed to address the skills and knowledge that professional women need to enter these key positions. Session includes a lunchtime roundtable with fellow participants to apply networking skills and discuss questions relating to leadership.

Workplace Civility

Don’t miss this highly engaging half-day program that focuses on the importance of building a workplace environment where people feel respected, considered and relevant both inside and outside the organization. Whether communication takes place in person, by phone or email, participants will learn how civil behavior can create a strong foundation of engagement where effectiveness and productivity soar!

Computer Training

Microsoft Access

Whether you’re an Access novice or a bit familiar with this powerful database tool, our courses are for you! We’ll not only scratch the surface of its powerful features, but also reveal the real magic of Access that you thought was reserved for the experts – providing you with dozens of techniques and shortcuts you can apply the next day!

Microsoft Excel Basics

New to Excel or need a refresher? Regardless of experience, this course is designed to give you a solid foundation in the basics of Excel. Learn the fundamentals of creating customized spreadsheets using Microsoft Excel in this half-day course. We’ll cover everything from creating and working with spreadsheets to formulas and organizing data using cells.

Microsoft Excel

Learning this fundamental spreadsheet and analysis program has never been easier! In our one-day Excel course, we’ll show you the nuts and bolts of using spreadsheets, as well as the advanced formatting functions — and tips and tricks — only seasoned users know. Levels Offered: I, II and III

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Microsoft Excel Advanced Charts

Take your Excel charts to the next level! This two-hour virtual class will cover advancing charting such as Gantt, combination and waterfall charts. Create dynamic charts, use sparklines and make your own interactive dashboard report.

Microsoft Excel Charts

Learn how to create engaging data visualizations using bar graphs, pie charts and more in this two-hour virtual class! Additional topics include editing, scaling and formatting charts, creating PivotCharts and handling gaps in charts.

Microsoft Excel Data Analysis

In this two-hour virtual class, learn the various crucial functions available in Excel, such as sumifs, countifs and iferror. Use conditional formatting, data validation, what-if analysis tools and clean up your data.

Microsoft Excel Formulas & Functions

Discover the must-know Excel Formulas and Functions in this two-hour virtual class!! No need for a calculator, in this two-hour virtual course, we'll cover basic formulas and functions and let Excel do all the work.

Microsoft Excel Tables & PivotTables

Learn how to create and use tables and pivot tables in this two-hour virtual class. Convert your flat data into a data table with a number of benefits and perform data analysis with Excel pivot tables.

Microsoft OneNote

Getting started with OneNote - the greatest program that most people don't know about! Microsoft OneNote will help you organize the flood of information from a variety of sources.

Intro to Microsoft Power BI

Turn data into opportunity with Microsoft Power BI data visualization tools! This one-day course will show you how to link and model data in Power BI and create visual reports that reveal data insights. Although the Power BI desktop client will be the primary focus, an introduction to the web app also will be provided.

Microsoft PowerPoint

Go beyond basic presentations! This one-day course is intended to help all novice computer users get up to speed with PowerPoint quickly. We will cover the many different features of the interface — including how to create, save and present a simple presentation; the basics of formatting; and, how to add multimedia for more visual flair!

Microsoft Publisher

This one-day course will allow users get up to speed with Publisher quickly. They will learn about different features of the interface, how to create a publication, cover some basic publication tasks, discuss how to manage graphics in Publisher, and learn how to prepare a publication for printing and electronic sharing.

Microsoft Teams

Learn how to call, meet, chat and collaborate with your colleagues no matter where they are! This half-day course is intended to help all users get started with Teams, use messages and channels, communicate in different ways and customize Teams settings. By the end of this course, users should be comfortable using the Teams app in their day-to-day workflow.

Microsoft Word

This one-day course will introduce students to Microsoft Word’s most important features. Key topics include creating a new document, making it look professional and presentable, adding graphics and customizing the Microsoft Word interface. After completing this course, participants will be able to use Word more efficiently to complete daily tasks.

Food Safety Certification

One-Day Food Safety Certification

Our One-Day Food Safety Certification is a convenient, yet comprehensive solution to maintaining a safe and sanitary food operation - protecting the health of your customers and employees - while reducing the risk of lawsuits and lowering insurance premiums. This one-day program delivers consistent training methods to ensure the same food safety principles are delivered each and every time. One time fee includes textbook, training course, exam and certificate. Photo ID is required.

Marketing and Communications

Canva for Marketing

Unlock the full potential of Canva for business communications, including easy graphic design, social media images, and video. Dive into the fundamentals of Canva's user-friendly interface, mastering design basics, and visually stunning graphics.

Customer Service

Most unhappy customers don’t complain; they leave silently and tell others about their bad experience. This half-day program emphasizes the importance of providing quality customer service and shows you how to create raving fans!

Creating and Maximizing E-Newsletters

In this half-day class learn the following skills: how to build and create content for e-newsletters, audience considerations, rules/regulations to be aware of, best practices, consideration for design with mobile, and integration with your website.

Developing Digital Content

Do you need help in figuring out what to put on your website? In this half-day program, learn the importance of planning for website content, integration with SEO, why a blog can boost your traffic and how social media can help sell your content.

Difficult Conversations

What are difficult conversations and why do they go poorly? In this half-day program, learn how to understand triggers, prepare and frame the conversation and take responsibility for what you say.

Digital Marketing & SEO

Learn about SEO, advanced social media tools and online advertising tactics, including Google AdWords in this half-day program. You also will learn how to review your current online assets, develop goals for a digital marketing strategy, perform competitive analysis, create an initial digital marketing plan and learn how to measure success with Google Analytics.

Intro to Social Media

Do you still feel like you haven’t got a grip on how to make social media work for your business? This half-day program will show you the steps to social media success!

Intro to Using AI in the Workplace

Tailored for beginners, this immersive class delves into essential concepts, explore real-world applications, and get hands-on experience with cutting-edge tools designed to simplify tasks and boost efficiency

Marketing Planning

This half-day course will assist businesses and nonprofits in developing a marketing plan either for their entire operation or a specific event. Participants will receive a marketing plan template, free resources to utilize to develop the plan (research tools for example) and guidance in making their strategies more effective and efficient.

The 'Must Haves' of Effective Communication

The concepts discussed during this four-hour workshop are applicable throughout all levels of management, anywhere from the seasoned executive to the person who went from machine operator to third-shift supervisor. Whether you are leading a team of three or 3,000, effective communication is critical to attaining positive results, creating an environment where everyone knows what’s expected of them and knowing how to achieve the desired outcome.

PR Boot Camp

This half-day course is intended to give participants a crash course in public relations. The course will provide a template of a PR strategy and will teach participants how to utilize typical PR tactics such as event plans, media pitches and press releases. Participants also will learn how to evaluate their current strategies or how to plan evaluation strategies for the future.

Presentation Skills

Improve your presentation skills! Learn how to deliver your message to a group; dressing for your audience; making sure your body language is appropriate; tips on presenting to a disengaged audience; using your voice to make your message more interesting; focusing on your audience’s needs, including connecting with them; and, tips to help with presentation nerves.

Writing to WOW!

Make your writing stand out! Whether it’s for emails, reports, or recommendations, this half-day course will teach you how to make your message 10 times more powerful and avoid the seven deadly sins of grammar. By understanding the essentials of a well-written letter, employees and managers will save time and have the necessary tools to tackle any business-writing task.

Workplace Communication Skills

Communication is one of the top valued skills by employers and one of the most frequently sited reasons for employee conflict. This full day class touches on the hot topics surrounding workplace communication.

Quality Training

Customer Service

Most unhappy customers don’t complain; they leave silently and tell others about their bad experience. This half-day program emphasizes the importance of providing quality customer service and shows you how to create raving fans!

Lean Operations

Lean is a powerful instrument for improving operations. It enables organizations to service customers in the fastest, most productive manner possible by eliminating non-value added activities. These non-value added activities are known as the Seven Wastes: extra motion, overproduction, unnecessary movement, waiting, inventory, rework and transport. Lean utilizes a methodical set of tools – visual management techniques, pull systems, balanced work, cellular production, work teams and standardization – in order to fight them. From insurance and health care to production and distribution, a diverse group of industries have benefited from these processes, and the results are proven. Presented by our partners at Supply Velocity.

Six Sigma

Put thousands of dollars back into your business with SIX SIGMA – GREEN BELT Certification and Implementation. If you want your employees to use Six Sigma – Green Belt tools and techniques to solve problems, this workshop is the answer! It makes Six Sigma easy to learn and implement for managers, executives, front-line and technical employees alike. Presented by our partners at Supply Velocity.

Building Effective Teams

In this half-day class, we’ll show you how to make your team’s successes more consistent. Acquire and develop tools to design, manage and replicate sustained high-performance teams.

Getting Organized and Becoming More Efficient

Do you feel like you're spending too much time on the wrong things? In this half-day class, we will explore how you can gain power over five areas of your normal work day that lead to maximum efficiency and effectiveness.

Leading Change

Are you responsible for leading change at your organization? Learn how to prepare and access the design of change; implement change and determine the impact in this half-day course.

Motivating Employees

This half-day program reveals the most productive motivation concepts in real-life situations and explains the various motivational forces and their effects on people.

Persuasion & Influence

This half-day class explores the primary elements of persuasion and influence from relationship building and non-verbal cues to attitude change and action. You will learn practical skills to move people from good intentions (“I will”) to behavior (“I did”) through planning, prompts and power.

Planning and Productivity

Basic Blueprint Reading

Get acquainted with basic blueprint reading that will enhance communication among designers, shop and technical personnel. This course is excellent for beginners!

Lean Operations

Lean is a powerful instrument for improving operations. It enables organizations to service customers in the fastest, most productive manner possible by eliminating non-value added activities. These non-value added activities are known as the Seven Wastes: extra motion, overproduction, unnecessary movement, waiting, inventory, rework and transport. Lean utilizes a methodical set of tools – visual management techniques, pull systems, balanced work, cellular production, work teams and standardization – in order to fight them. From insurance and health care to production and distribution, a diverse group of industries have benefited from these processes, and the results are proven. Presented by our partners at Supply Velocity.

Six Sigma

Put thousands of dollars back into your business with SIX SIGMA – GREEN BELT Certification and Implementation. If you want your employees to use Six Sigma – Green Belt tools and techniques to solve problems, this workshop is the answer! It makes Six Sigma easy to learn and implement for managers, executives, front-line and technical employees alike. Presented by our partners at Supply Velocity.

Geometric Dimensioning & Tolerancing

Through instruction in the interpretation of the latest standard, participants will be able to interpret geometric tolerances from engineering drawings, translate design requirements and describe the techniques for measuring geometric tolerances.

Project Management Skills for Non-Project Managers

We all know the outcome of a poorly managed project: over budget, over time and over(ly) frustrating. Lack of project management skills and knowledge often results in poorly defined project scope, delays, overspending and communication deficits. Learning and implementing project management basics can assist in more effective and efficient projects – from new product rollouts to quarterly deliverables. This ½ day class is not for the professional project manager – it’s for anyone who manages projects as part of their everyday operations.

HR Training

The MBA HR Essentials Certification Series

 Offered both online and in-person, the HR Essential Certification Series is taught by the Association’s own HR professionals.  The series covers the fundamental responsibilities and skills that every HR professional requires. Each session can be taken individually– or as a series to maximize each participant's knowledge and skillset. Certifications are awarded to participants who complete all six courses for each level within a 12-month period.  All individual classes qualify for HRCI and SHRM credits.

Advanced HR Workshops

Accelerate your HR core competencies with the MBA’s HR training workshops to keep up to date on the latest labor laws and HR Skills training to make you stand out. Receive policy templates, discuss HR strategies, and meet with your peers to stay on top of HR’s best practices. Qualifies for HRCI and SHRM credits.

Diversity, Equity & Inclusion (DEI) Workshop Series

In a dynamically evolving workplace, leaders recognize a need for foundational knowledge of diversity, equity and inclusion (DEI) to build their professional expertise and cultural competency. This experiential four-part workshop series is designed to build and hone capacity-building skills. Come with an open mind,
and leave the final session with an action plan so can you lead with an informed and focused equity lens. Attendance at all four workshops is strongly encouraged. Click here to learn more about this program. 

The Big Six

Our new HR for Non-HR Manager training series, THEBIG6 addresses the top issues for managers dealing with employment law and managing employees in a series of one-hour “live” interactive online sessions to educate and encourage more effective and positive outcomes. Each session can be taken individually– or as a series to maximize each participant's knowledge and skillset.

PHR/SPHR and aPHR Online Study Course

Take the next step in your HR career with the MBA’s new online study course! Thanks to our partnership with David Siler, SPHR GPHR, of Distinctive HR, Inc., and our sister association, Capital Associated Industries (CAI), the MBA is pleased to offer the most successful PHR and SPHR online study course available! Boasting a 90-percent pass rate of all registered participants (versus only 50 percent nationally), this is your opportunity to expand your knowledge and achieve one of the most sought-after certifications in the HR profession!

Safety Training

Workplace Violence & Emergency Planning

Learn ways to keep your workplace safe for yourself, your employees and your customers in this half-day program. The class covers how to prepare, respond and recover from incidents meant to cause harm using firearms, bombs and vehicles. Included in the class is the "Stop the Bleed" program that could potentially save a life.

DOT/PHMSA Hazardous Materials Training

This program is presented in an easy to understand format and is filled with interactive, hands-on activities. A certificate documenting compliance with the DOT Hazardous Material training requirement is presented upon completion. This course also will fulfill your tri-annual DOT Hazmat refresher requirement.

Industrial Forklift Train the Trainer

Attend this half-day course to fulfill the basic classroom training requirements of the revised standard. Participants will learn the tools and skills necessary to conduct the required hands-on operator training when they return to the workplace. They will learn the OSHA (Occupational Safety & Health Administration) requirements and any recent OSHA updates to make sure your program is compliant and up to date.

Food Safety

REQUIRED: Food safety certification and food handler training is a critical step to maintain a safe and sanitary food operation. It protects the health of your customers and employees and reduces the risk of lawsuits and high insurance premiums. To provide this valuable training, we offer this ONE DAY certification program, developed by MBA Training Specialist Lisa DeFilippo. As a former health department inspector and consultant, she has over 20 years experience in the food safety business as well as a degree in the microbiology of food borne illness. Classes are conducted throughout Pennsylvania, New York and Ohio. We offer public classes or onsite.

Fork Truck Operator Training

Did you know that anyone operating a powered fork lift truck is required to be certified? Did you also know that a properly trained lift truck operator can help: Reduce lift truck downtime, limit lost-time injuries; improve driver efficiency; minimize product damage and accidents; and improve your company’s bottom line? Our one-day course will provide the necessary hands-on training to ensure safe forklift operation, as well to comply with OSHA regulations.

OSHA 10-Hour Certification

The OSHA General Industry Outreach Training Program is a voluntary training program designed to help individuals comply with federal OSHA requirements. The purpose is to increase workplace safety awareness and compliance, and reduce a company’s risk of fines and penalties resulting from OSHA violations. Participants who successfully complete the course will receive a course completion card directly from OSHA.

RCRA Hazardous Waste

As a generator of hazardous waste, your company is subject to generator requirements that cover reporting, training and emergency preparedness. One of these provisions requires annual “facility personnel” training. Our RCRA program covers all required training areas for emergency procedures, emergency equipment and emergency systems